Friday, May 20, 2005
MO-X Policies
So I've been riding MO-X since 2000. They have always been friendly and courteous. If your flight was delayed, they would wait for you (within reason) - and if it was the last shuttle of the day, they would make sure they picked you up.
Well apparently, that's all changed with their new Policies.
Basically it says:
1) You must cancel 24 hours in advance or else you don't get your money back. You can apply the unused credit to future travel, but you don't get your money BACK. I'm fine with this, although it used to be if you didn't ride then you weren't charged.
2) If you miss the van at the airport, tough shit - they'll leave without you. Oh, and the fact that you didn't show up is considered a last-minute cancellation so you dont get your money back.
Why bring this up? I thought you'd never ask.
So my dad flew in to KC last night, gets his bag, hunts down the shuttle. No shuttle. Looks at watch - its 8:01pm. They're gone. He calls me at 8:06 (as per Sprint PCS) and says WTF? I said there is no way they would leave without you - especially the last shuttle of the night. Well, apparently they did. So now he had to rent a car for the weekend. He called MO-X and got the 'tough shit' talk. Brilliant customer service.
Kudos MO-X - its good to see that you are a monopoly in Columbia now and are starting to behave as such. Screw the customer or at least dont have the foresight to check on the one guy that isnt in the van to see if his flight is 5 minutes late or not - ESPECIALLY if its the last shuttle of the night.
Air travel sucks - its just a flying bus and I expect (nay, plan) to be delayed for hours. The same would be true that it would screw up my ground transportation plans. If I miss the shuttle, so what; another will come by in 2,3, or 4 hours. Ah, but the last one of the night is a different story, isn't it? Nope - NO RIDE FOR YOU! NO REFUND FOR YOU!
I have a suggestion for a new tagline "We want you to be abandoned by MO-X."
Well apparently, that's all changed with their new Policies.
Basically it says:
1) You must cancel 24 hours in advance or else you don't get your money back. You can apply the unused credit to future travel, but you don't get your money BACK. I'm fine with this, although it used to be if you didn't ride then you weren't charged.
2) If you miss the van at the airport, tough shit - they'll leave without you. Oh, and the fact that you didn't show up is considered a last-minute cancellation so you dont get your money back.
Why bring this up? I thought you'd never ask.
So my dad flew in to KC last night, gets his bag, hunts down the shuttle. No shuttle. Looks at watch - its 8:01pm. They're gone. He calls me at 8:06 (as per Sprint PCS) and says WTF? I said there is no way they would leave without you - especially the last shuttle of the night. Well, apparently they did. So now he had to rent a car for the weekend. He called MO-X and got the 'tough shit' talk. Brilliant customer service.
Kudos MO-X - its good to see that you are a monopoly in Columbia now and are starting to behave as such. Screw the customer or at least dont have the foresight to check on the one guy that isnt in the van to see if his flight is 5 minutes late or not - ESPECIALLY if its the last shuttle of the night.
Air travel sucks - its just a flying bus and I expect (nay, plan) to be delayed for hours. The same would be true that it would screw up my ground transportation plans. If I miss the shuttle, so what; another will come by in 2,3, or 4 hours. Ah, but the last one of the night is a different story, isn't it? Nope - NO RIDE FOR YOU! NO REFUND FOR YOU!
I have a suggestion for a new tagline "We want you to be abandoned by MO-X."
Wednesday, May 11, 2005
A special place in hell
Explain to me again why you're against the death penalty. . . .
[Warning: Explicit descriptions]
Human Trash Example 1: Jerry Hobbs: "Hobbs led police to their bodies Monday morning, claiming then that he found them while searching for his missing daughter. In videotaped interviews, however, prosecutors say Hobbs told them he killed the girls, stabbing his daughter repeatedly in the neck and eyes, after Laura refused to leave the park when he ordered her to go home"
Just last month, he was released from a Texas prison after serving time for an assault in 2001. He had argued with Laura's mother, Sheila Hollabaugh, then grabbed a chain saw and chased neighbors until someone hit him in the back with a shovel. . .
Human Trash Example 2: Michelle and Harrell Johnson: "The child, who was almost 4 when she was found in 2001, was identified by police Thursday as Erica Michelle Marie Green. Her body was found near an intersection in Kansas City in 2001. Days later, her head was found nearby, wrapped in a trash bag. Police say the girl's head was cut off with a pair of hedge clippers."
Humans suck.
[Warning: Explicit descriptions]
Human Trash Example 1: Jerry Hobbs: "Hobbs led police to their bodies Monday morning, claiming then that he found them while searching for his missing daughter. In videotaped interviews, however, prosecutors say Hobbs told them he killed the girls, stabbing his daughter repeatedly in the neck and eyes, after Laura refused to leave the park when he ordered her to go home"
Just last month, he was released from a Texas prison after serving time for an assault in 2001. He had argued with Laura's mother, Sheila Hollabaugh, then grabbed a chain saw and chased neighbors until someone hit him in the back with a shovel. . .
Human Trash Example 2: Michelle and Harrell Johnson: "The child, who was almost 4 when she was found in 2001, was identified by police Thursday as Erica Michelle Marie Green. Her body was found near an intersection in Kansas City in 2001. Days later, her head was found nearby, wrapped in a trash bag. Police say the girl's head was cut off with a pair of hedge clippers."
Humans suck.
Friday, May 06, 2005
This week in space nerd news
So if they can find a crashed probe on the surface of Mars, why wont they use the Hubble to show a bird's eye view of any landing spots on the moon?
I'm no conspiracy theorist, but this does sound fishy.
Alas - as I type this I googled "hubble moon landing" and find out that the ESA's SMART-1 lunar probe will actually be taking pictures of the lunar landing sites. Sweet and sad. Looks like we'll have to go back to the grassy knoll for conspiracies. Or is MSNBC and the ESA in on it too? Hmmm.
I'm no conspiracy theorist, but this does sound fishy.
Alas - as I type this I googled "hubble moon landing" and find out that the ESA's SMART-1 lunar probe will actually be taking pictures of the lunar landing sites. Sweet and sad. Looks like we'll have to go back to the grassy knoll for conspiracies. Or is MSNBC and the ESA in on it too? Hmmm.
